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Free PDF Quiz CompTIA - High Hit-Rate 220-1202 - CompTIA A+ Certification Exam: Core 2 Exam Sample Questions

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CompTIA A+ Certification Exam: Core 2 Sample Questions (Q115-Q120):

NEW QUESTION # 115
A technician is reviewing an organization's current incident management policy. The organization uses a third- party vendor to protect the organization's assets with multiple tools. Which of the following service types is the organization using?

A. PaaS
B. MDR
C. EDR
D. XDR

Answer: B

Explanation:
Comprehensive and Detailed Explanation From Exact Extract:
MDR (Managed Detection and Response)provides outsourced threat monitoring and response using multiple tools. The use of athird-party providerfor protection and incident handling confirms MDR.
FromQuentin Docter - CompTIA A+ Study Guide:
"MDR provides 24/7 threat detection and response through outsourced experts using advanced tools across client environments."

NEW QUESTION # 116
You have been contacted through the help desk chat application. A user is setting up a replacement SOHO router. Assist the user with setting up the router.
INSTRUCTIONS
Select the most appropriate statement for each response. Click the send button after each response to continue the chat.
If at any time you would like to bring back the initial state of the simulation, please click the Reset All button.

Answer:

Explanation:
See explanation below.
Explanation:
First Chat Response:When the user mentions setting up a new router, the best initial response to maintain a helpful and professional tone is:
>Select reply:"I am happy to assist you today."
Second Chat Response:When the user states that they need to set up basic security settings:
>Select reply:"Is this the first router in your office?"
Third Chat Response:After learning it's a replacement router and the user is logged into the router's web page:
>Select reply:"The first thing you need to do is change the default password." Fourth Chat Response:For the response about password settings:
>Select reply:"Create a new password with an uppercase, a lowercase, and a special character." Fifth Chat Response:When the router prompts to reboot:
>Select reply:"Yes, reboot please."
Study Guide Reference: The CompTIA A+ Core 2 guide highlights the importance of changing default credentials and using strong password policies, particularly in SOHO environments where routers are often targeted.

NEW QUESTION # 117
An end user's laptop is having network drive connectivity issues in the office. The end user submits a help desk ticket, and a support technician is able to establish a remote connection and fix the issue. The following day, however, the network drive is disconnected again. Which of the following should the technician do next?

A. Keep the ticket open until next day, then close the ticket.
B. Send documentation about how to fix the issue in case it reoccurs.
C. Escalate the ticket to the next level.
D. Connect remotely to the user's computer to see whether the network drive is still connected.

Answer: C

Explanation:
Comprehensive and Detailed Explanation From Exact Extract:
Since the issue has recurred after a temporary fix, it is likely a deeper or persistent configuration or server issue. Escalating the ticket to the next tier of support (e.g., network or system administrator) ensures further investigation and permanent resolution. Escalation is part of the standard support protocol when issues reoccur despite initial troubleshooting.
A: Rechecking remotely may confirm the issue, but doesn't resolve it long term.
B: Providing documentation helps the user but doesn't solve the root cause.
D: Keeping the ticket open is passive and doesn't address the recurring issue.
Reference:
CompTIA A+ 220-1102 Objective 4.1: Given a scenario, implement best practices associated with documentation and support systems information.
Study Guide Section: Escalation procedures and ticket management

NEW QUESTION # 118
What is found in an MSDS (Material Safety Data Sheet) for a battery backup?

A. Emergency procedures
B. Voltage
C. Installation instructions
D. Configuration steps

Answer: A

Explanation:
An MSDS providessafety and emergency procedures, such as what to do if a battery leaks or catches fire. It is not a technical or setup guide.
FromTravis Everett - CompTIA A+ All-in-One Exam Guide:
"An MSDS contains safety information, including handling, storage, and emergency procedures related to potentially hazardous components like UPS batteries."

NEW QUESTION # 119
A user is attempting to open on a mobile phone a HD video that is hosted on a popular media streaming website. The user is receiving connection timeout errors. The mobile reception icon area is showing two bars next to 3G. Which of the following is the most likely cause of the issue?

A. The mobile device storage is full.
B. The user does not have Wi-Fi enabled.
C. The bandwidth is not fast enough.
D. The website's subscription has run out.

Answer: C

Explanation:
Comprehensive and Detailed Explanation From Exact Extract:
3G networks generally do not provide the bandwidth required for seamless HD video streaming. With only two signal bars and a 3G connection, the mobile device likely cannot maintain the necessary data throughput, resulting in timeouts or buffering failures. This is a classic symptom of insufficient network speed or signal strength.
A: Lack of Wi-Fi may contribute, but the root cause is the low mobile bandwidth, not the Wi-Fi state.
B: A website subscription lapse would return an account error, not a timeout.
D: Full device storage can affect downloads but not streaming from the internet.
Reference:
CompTIA A+ 220-1102 Objective 3.3: Troubleshoot mobile OS and application issues.
Study Guide Section: Connectivity and network performance issues on mobile devices

NEW QUESTION # 120
......

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